I Love Camelina®

Privacy Policy

We believe trust matters — in the food you bring into your home and in the way your personal information is handled.

Effective Date: May 5, 2026

Welcome to I Love Camelina®. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, place an order, join our email or SMS list, contact us, or interact with our online store.

Our goal is simple: collect only what we need to serve you well, protect your information responsibly, and be transparent about how your data is used.

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1. Information We Collect

We may collect the following types of information when you use our website or purchase from us:

• Contact information: such as your name, email address, phone number, billing address, and shipping address.
• Order information: including products purchased, order history, payment status, shipping details, and customer service notes.
• Payment information: processed securely through third-party payment providers. We do not directly store full credit card numbers.
• Website usage information: such as pages viewed, products browsed, referral sources, device type, browser type, and general location information.
• Marketing preferences: including whether you signed up for email, SMS, discounts, product updates, recipes, or educational content.

2. How We Use Your Information

We use your information to operate our business, fulfill orders, improve your experience, and communicate with you.

• To process and ship your orders.
• To provide order confirmations, delivery updates, and customer support.
• To improve our website, product pages, educational content, and customer experience.
• To send emails, SMS messages, offers, recipes, product education, or brand updates when you have opted in.
• To prevent fraud, protect our website, and maintain security.
• To comply with legal, tax, accounting, and regulatory obligations.

3. What We Do Not Do

4. Cookies and Tracking Technologies

Like most e-commerce websites, our website uses cookies and similar technologies to help our store function properly, remember items in your cart, understand site traffic, improve performance, and support marketing campaigns.

Cookies may help us understand which pages are most useful, which products customers are interested in, and how visitors move through our website. You may be able to disable cookies through your browser settings, but some parts of the website may not function correctly without them.

5. Email and SMS Communications

If you sign up for our email list, SMS list, discounts, product updates, recipes, or educational content, we may contact you using the information you provided.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email. You may opt out of SMS messages by replying STOP, where applicable.

6. Abandoned Cart Reminders

Our website may use cookies and related technologies to help keep track of items placed in your shopping cart, including when a cart is abandoned. This information may be used to send cart reminder messages by email or SMS, depending on the contact information you provided and your communication preferences.

7. Third-Party Service Providers

We use trusted third-party platforms and service providers to operate our store, process payments, fulfill orders, manage communications, analyze performance, and provide customer support.

These providers may include, but are not limited to, Shopify, payment processors, shipping providers, email and SMS marketing platforms, analytics tools, and fraud prevention services. These providers are only given access to information needed to perform their services.

Our store is operated using Shopify. You can review Shopify’s privacy policy here: Shopify Privacy Policy.

8. Payment Security

Payments are processed through secure third-party payment providers. We do not directly store complete payment card numbers on our own systems. Payment providers may use encryption, tokenization, fraud screening, and other security measures to help protect your transaction information.

9. Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, disclosure, or alteration. No online system can be guaranteed to be completely secure, but we work with reputable platforms and service providers designed to support secure e-commerce operations.

10. Data Retention

We retain customer information for as long as reasonably necessary to fulfill orders, provide customer service, comply with legal and accounting obligations, resolve disputes, prevent fraud, and operate our business.

11. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or information about the personal data we maintain about you.

To make a privacy request, contact us at: info@ilovecamelina.com.

To unsubscribe from marketing emails, use the unsubscribe link in any email or contact us at: info@ilovecamelina.com.

12. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices. When we update this page, we will revise the effective date above.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Questions? Founder Answers.

Call or message us at (833) OMEGA-3-0 or email info@ilovecamelina.com.